For Homeowners

Dig Smart, Dig Safe: A Step-by-Step Guide

Planning to dig? Whether you’re planting a tree or starting construction, taking the right steps beforehand keeps you safe and protects underground utilities. Here’s what you need to do before the first shovel hits the ground.

811 In My State

Notify

Notify utilities of your intent to dig by calling 811 or making an online request a few days before you plan to break ground.

Your state 811 center will inform utility operators in your area that they need to mark any buried utility lines on your property with paint or flags.

Wait

Wait a few days (check your state’s specific requirement here) to allow utilities to send out locators to mark buried lines with paint or flags. On average, between 7-8 utility operators are notified for each request.

Confirm

Confirm that all utilities have responded to your request. Use the process explained by your 811 call center representative or outlined on your 811 center ticket to confirm that each affected utility has responded.

Respect

Respect the utility marks (paint or flags). The marks provided by utility operators are your guide for the duration of your project.

If you are unable to maintain the marks during your project, or the project will continue past your request’s expiration date (varies by state), please contact your 811 center to ask for a re-mark.

Dig Carefully

Try to avoid digging on top of or within 18-24” on all sides of utility marks, which may mean moving your project to another part of your yard less congested with buried lines.

If you must dig near the marks or use machinery of any kind, visit the “DIG CAREFULLY” section of the contractor page, or contact your state’s 811 center about the laws in your state.

811 In My State

811 In Your State

Make your request online, see the specific waiting period in your area or learn more about safe digging in your state.